Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, and usage data related to your agents and conversations.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents

3. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are bound by contractual obligations to keep your information confidential.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, and access controls. While no system is completely secure, we take the protection of your data seriously.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. Analytics data is collected in an anonymized form.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@500agents.ai.